MaRIS Frequently Asked Questions
A subscription-based web site dedicated to delivering the latest, most complete service information to the aftermarket.
Information covers most models from 2002 onwards.
The information is indexed by model, and can be searched by:
- Repair procedure
- DTC (diagnostic trouble code)
The information includes:
- Service manual procedures
- Diagnostic procedures
- Electrical wiring diagrams
- Service and campaign bulletins
- Factory maintenance schedules
The MaRIS Pay & Go website also provides links to:
- Training materials
- Diagnostic tools; hardware and software
- Reprogramming tools; hardware and software
Most models from 2002 onwards are contained within MaRIS.
Electronic shop manuals can be viewed in the below languages:
There are five options for subscribing to MaRIS Pay & Go:
- 10 Euro for a 1-hour subscription
- 25 Euro for a 1-day subscription
- 80 Euro for a 7-day subscription
- 180 Euro for a 30-day subscription
- 985 Euro for an annual subscription
Please note that your credit card company may apply a charge for foreign currency transactions.
1. Select “Register/Log-in” from the left hand menu
2. Select "Register/Retrieve"
3. Read and agree to the terms and conditions
4. Complete your personal details and click save button
5. You will receive an email with your Login details
6. Log-in to MaRIS via the link in the email.
NOTE: This log-in link is needed every time your account subscription expires, so please do not delete the email.
7. Choose the subscription option
8. Complete the subscription process through to checkout
Once completed, your subscription is immediately available for use
MaRIS uses standard web browsing methods for navigating through the service information.
It also uses Acrobat Reader for the viewing of most repair information.
If you are at all familiar with the web, you should have no trouble.
Access to parts diagrams and part number information can be found in MaRIS using the "WebEPC" button in the publication area.
You will need Internet Explorer version 11 or later, Adobe Acrobat Reader version 7 or later and Adobe Flash Player 9 or later.
If Microsoft Edge is used, Honda address "https://www.ecom.honda-eu.com/emm10" should be added to Edge settings > Default Browser > Internet Explorer Compatibility.
You can “Contact Us”
Password access to MaRIS is for one user at a time per subscription. Your subscription allows you personal access to the web site. Your subscription is not a site license or group account. You are responsible for the confidentiality of your user name and password.
It’s OK to use the same password on more than one PC, but only one PC at a time can be logged in to MaRIS.
If someone logs in to a second PC using your access code, the first user will be automatically logged out without warning.
All information is copyright protected, downloading is prohibited, and information is not for resale. Honda Motor Europe is the copyright owner of everything on this site, including but not limited to the text, illustrations, images, audio, and video. Your subscription allows you personal access to view the content: Except for copies printed for local use, no part of this information may be reproduced, downloaded and stored in a retrieval system, or transmitted without the prior written permission of Honda Motor Europe. Modification or use of the material on this site for any other purpose violates Honda Motor Europe’s legal rights.
If you are a technical information re-publisher and wish to obtain data or information, please Contact Us.
Documents won’t open? One problem you may encounter is not being able to open certain PDF documents. Instead, you just get a blank screen except for the "Close" button at the top. Having two installed versions of Acrobat Reader can cause this problem. Solution: Un-install both versions, then reinstall the latest version. In some cases you might need to uninstall the browser, and then reinstall it, followed by Acrobat Reader. (Acrobat Reader 7 or later)
Information does not open? If you are experiencing problems with information not opening in MaRIS, the problem may be caused by third-party pop-up blocker programs. These blocker programs may interfere with the correct functioning of MaRIS (which uses pop-ups to display some types of information). If you experience problems with content not appearing, you may need to adjust the settings in your pop-up blocker.
Can’t see enough of the screen? Depending on screen size and screen resolution settings, sometimes the information scrolls off the screen. In all cases we recommend that your resolution setting is at least 1024 x 768.